STEP 1: SELECT BUNDLE

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STEP 2: CUSTOMER INFO

STEP 3: SHIPPING ADRESS

STEP 4: PAYMENT INFO

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30 DAY GUARANTEE:

If you are not completely satisfied with your Tennis Elbow Patch™ - we are offering you a 30 day money back guarantee. Simply send the item back to us for a full refund or replacement, less S&H.

Common Questions & Answers

How Long Does Shipping Take?

Average delivery: 10-15 days. We send all orders via United States Postal Service (USPS) or other courier option within 10 business days. Shipping and handling time: 1-2 days processing/handling. Select the Expedited Shipping option above just for 3.95€. Exclusive shipping and tracking service with delivery time up to 7-10 business days.

Is My Credit Card Information Secure?

Yes. The entire form is encrypted and securely processed directly with the issuing merchant (VISA, MasterCard, American Express, or Discover).

What Is Your Return Policy?

We offer a 30 day return period on all orders. There is no restocking fee.

Have a question or need help? 


Our customer service is there for you 24/7. Contact us:


info@relievingpatch.com

Revealing Patch - Copyright 2023 - All Rights Reserved

Privacy Policy
Terms of Service
Return Policy
Shipping Policy

Disclaimer

PRIVACY POLICY

When you shop at BioPatch.com, you are entrusting us with your personal information. We appreciate that trust and endeavor to ensure that it is earned. First and foremost, we will not sell or share your personal information with other companies. And, you can control your preferences by contacting us. For more details on how we use and protect your data, please read our privacy policy below.


What we collect

A minimum amount of personal information must be collected to fulfill your purchase and provide the necessary follow-up, such as:

  • Name
  • Any medical credentials
  • Contact information, including email address

Please note that we do not collect or store your financial information. All transactions are run through a third-party payment gateway service provider (such as Authorize.net or PayPal) whose core business is focused on security and encryption technology.

You may also choose to provide us with optional information so that we can enhance your shopping experience. This might include demographic details, for example, or how you heard about us. Again, this information helps us to better serve you, but you are not required to provide it.


What we do with your information

We use your personal information to fulfill your order and provide you with the highest quality products and services. This might include contacting you via email, mail, phone, or fax, depending on the information you have provided. Additionally, we may use your information for:

  • Internal record keeping
  • Improving our products and services
  • Sharing any important consumer information you should have
  • Meeting any legal requirements

Nobody likes spam! On rare occasion—no more than twice a year—we might send you a promotional email with a special offer or other information of interest; these emails will include an opt-out link if you do not wish to receive similar emails.

We may also use customer information in aggregate to optimize the website based on your interests.


Controlling your personal information

You can choose to restrict the collection or use of your personal information by calling us at (432) 523-3877. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of this information, please write to BioPatch 1504 N Main St Andrews, Texas(TX), 79714, United States.

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us at the above address. We will promptly update any erroneous information.


Security

We are committed to keeping your information secure. To prevent unauthorized access or disclosure, we utilize physical, electronic, and management procedures to safeguard the information we collect. All financial transactions are encoded and processed offsite by a third-party payment gateway service provider (such as Authorize.net or PayPal) that complies with all payment card industry standards (PCI DSS).


How we use cookies and other non-personal data

In addition to personal information, most websites track and collect non-personal data. A cookie is a small file that a website might place in your browser to help developers better understand how visitors use the site, and ultimately provide you with a better website experience. A cookie does not give access to your computer or your personal information, other than the data you specifically choose to share.

When you visit IronPrime.com, a cookie is placed in your browser that allows us to gather information about your interaction with our website, such as which pages and products you view. IronPrime also utilizes third party services such as Google Analytics that may use a cookie to collect data like your IP address, cookie identifiers, and website activity. This helps us determine what pages and content visitors prefer. We do not sell or share this data with any other parties, nor do we participate in any remarketing campaigns that utilize your data to push our marketing to you on other sites.

Most web browsers (such as Google Chrome, Internet Explorer, and Safari) automatically accept cookies based on default privacy settings, but you can usually modify your browser setting to decline cookies if you prefer. Please note that this will make your web experiences less optimal. You also have the option of calling us at (432) 523-3877 to place an order instead of using the website.


Links to other websites

This privacy policy only pertains to IronPrime, and we are not responsible for any other website to which we might link. We encourage you to exercise caution on any website and review their privacy policy before sharing your information.


Thank you

Again, we appreciate the trust you place in us, we respect your right to privacy, and we work hard to keep your information secure. Any changes to our privacy policy will be posted here before they are enacted. If you have any questions or concerns, please contact our Customer Support team at (432) 523-3877.

When you shop at IronPrime, you are entrusting us with your personal information. We appreciate that trust and endeavor to ensure that it is earned. First and foremost, we will not sell or share your personal information with other companies. And, you can control your preferences by contacting us. For more details on how we use and protect your data, please read our privacy policy below.


Cancel

TERMS AND CONDITIONS

About these Terms of Service

These Terms of Service apply to websites, applications, products, and services of IronPrime Equine. By using our websites, applications, products or other services (“Services”), you signify your acceptance of these Terms of Service. Individual Services may be further subject to additional terms and conditions.



1. Privacy.

Please review our Privacy Policy, which also governs your use of IronPrime Services.



2. Changes and Updates to Terms of Service.

Please read these Terms of Service carefully. We review and may revise these Terms of Service from time to time as we add new features and services, as laws change, and as industry best practices evolve. We indicate the date the most recent changes were published on this page. If we update these Terms of Service with significant changes, we will let you know, for example by placing a note on our website. Please review periodically.



3. Your Use of Content.

The content available on or through use of websites, downloading any application from our web sites, or using our products or services, including but not limited to data, text, articles, software, images, graphics, downloads, icons, logos, photographs, audio and video, links and references, software, and other materials (collectively “Content”) is provided for informational purposes only. 



4. Products, Services and Content Provided.

All Services and Content are subject to US and international intellectual property laws. You acknowledge and agree that the Content and Services are owned by us, our suppliers and/or licensors, as applicable, and are protected by intellectual property laws. We reserve the right to change, modify, or delete the content at any time. You may not distribute, modify, transmit or publicly display the content without the prior written consent of IronPrime or its licensors or suppliers, as applicable. You shall take all reasonable steps to prevent any unauthorized reproduction and/or other use of the Content and will advise us promptly in the event you become aware of any such unauthorized use(s). We reserve the right to terminate or suspend access to Services and Content, in whole or in part, without notice.



5. Your Account.

In order to use some of the features or functionality offered through our Services, you may need to create an account and have a valid payment method associated with it. You are responsible for providing truthful and accurate information to create an account, and for maintaining the confidentiality of passwords to your account. If you are under 16, you may use the Content and Services only with the involvement of a parent or legal guardian. We reserve the right to terminate your account, refuse registration of passwords, refuse service, or terminate your rights under these Terms of Service, or cancel orders in our exclusive discretion. All information provided to us is subject to the IronPrime Privacy Policy. If you have questions about your account, or have reason to believe that your account with us is no longer secure, you agree to immediately notify us



6. Third Party Links.

The Site may contain links or other references to web sites and/or services operated by third parties including, without limitation, social media and social networking services (the “Third Party Sites”). Your use of any Third Party Sites is subject to the privacy policies and terms of use established by the specific Third Party Site, and IronPrime disclaims all liability associated therewith. The presence of any link or reference to a Third Party Site does not indicate any approval or endorsement by IronPrime. Further, descriptions of, or references to, third party products, services or publications within IronPrime Services do not imply endorsement of, and IronPrime is not responsible for and disclaims any endorsement of, any such product, service or publication. To personalize your experience with our Services, you may have the ability to log in via certain Third Party Sites. Third Party Sites will provide us with access to certain information that you have provided to such Third Party Sites, and we will use, store and disclose such information in accordance with our Privacy Policy. However, please remember that the manner in which Third Party Sites use, store and disclose your information is governed solely by the policies of such third parties, and we shall not have any liability or responsibility for the privacy practices or other actions of any Third Party Sites that may be enabled within our Site.



7. Code of Conduct.

You agree to use our Services solely in compliance with these Terms of Service and applicable law. Without limiting the generality of the foregoing, you agree not to do any of the following: spamming; phishing; transmission of unlawful, harmful, objectionable, or in appropriate content; transmission of trade secrets; transmission of advertisements, solicitation, or unsolicited commercial or harmful communication; restriction of or interference with any other visitor from using the Services; directly or indirectly expressing or implying that statements you make are endorsed by us; uploading any content containing any virus, worm, unauthorized file, script, or program designed to damage or allow unauthorized use of or access to the Services; removing any copyright, trademark or proprietary rights notices; framing or mirroring any portion of the Site; use of any spider, site search/archival application, bot, or other manual or automatic device or process to retrieve, index, “data mine” or in any way reproduce or circumvent the navigational structure or presentation of the Site or its contents; forging or otherwise manipulating headers or identifiers in order to disguise the origin of any email; use false email addresses, or misleading content to impersonate another person; or harvest or collect information about the Site visitors or members without their express written consent.



8. Purchases.

8.1 If you wish to purchase any products through our websites or applications, you will be asked by us or the third-party provider of the Services to supply certain information applicable to your purchase, including, without limitation, credit card details and shipping information. You understand that any such information will be treated by us in the manner described in our Privacy Policy. You agree that all information that you provide to us or such third- party provider will be true, accurate, current and complete.

8.2 You agree to pay all fees and charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the price(s) in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. All amounts appearing on websites and applications are quoted in local currency. Payments must be made using a valid payment card. Debit or credit card payments are processed using a third-party payment processor.

8.3 Despite our efforts, products listed on our websites, applications, or in our printed catalogs may be mispriced. If we discover a mispricing, we will either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

8.4 Descriptions or images of, or references to, products do not imply our endorsement of such products. We reserve the right, without prior notification, to change such descriptions or references, to change the prices, fees, and charges associated with any Service, to limit the order quantity on any Service, to reject, correct, cancel or terminate any order, and/or to refuse to provide any Services to you. Verification of information applicable to a purchase may be required prior to our acceptance of any order. Price and availability of any Services are subject to change without notice.

8.5 Once you have completed your purchase, you will receive an e-mail confirming your order. Please keep this e-mail as it is your sales receipt and order confirmation for products ordered and will include your order number. All order fulfillment e-mails will contain a contact e-mail address which you should use to contact our customer support if you require additional information about orders, pricing, products, services, accounts or passwords.

8.6 Subject to applicable law, shipping, return and exchange of any Service purchased from the Site will be governed by our Shipping and Return policies. We reserve the right, without prior notification, to change our Shipping and Return policies at any time. We attempt to be as accurate as possible in the description of products on the Site. However, we do not warrant that product descriptions or other content is wholly accurate, complete, reliable, current or error-free. If a product offered on the Site is not as described, your sole remedy is to return it in unused condition. 


 

9. Intellectual Property.

All content included in or made available through our Services, including copyrights, trademarks, logos, and service marks displayed on websites, communications and applications, are the intellectual property of IronPrime, our licensors and suppliers, and others. Nothing contained in our Services should be construed as granting, by implication, estoppel or otherwise, any license or right to use any intellectual property without the express written permission of IronPrime, our licensors or suppliers, or the third-party owner of any such intellectual property and use of the intellectual property is expressly prohibited. IronPrime trademarks may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages IronPrime, its licensors, or its suppliers.



10. Rules for Polls, Surveys, Sweepstakes, Contests and Games

Any polls, surveys, sweepstakes, contests or games (collectively, the “Contests”) that are accessible through our websites are governed by these Terms of Service, to the extent applicable, and by any such additional rules that are made available with the Contest. By entering or participating in the Contests, you signify your agreement and acceptance of these Terms of Service and such applicable rules. Our Privacy Policy governs any information you submit in connection with such Contests.



11. Ideas and Postings.

You may submit or post creative ideas, suggestions, feedback or materials, or other communications (collectively, “Ideas”) to us through the Site or by direct communication, so long as such submissions are not illegal, threatening, obscene, defamatory, invasive of privacy, infringe the rights of third parties, or are otherwise objectionable. By submitting, sending, posting, displaying, performing and/or otherwise distributing Ideas to IronPrime, you hereby grant us and our designees a worldwide, nonexclusive, sub-licensable (through multiple tiers), assignable royalty-free, perpetual, irrevocable right to use, reproduce, distribute (through multiple tiers), create derivative works of, publicly perform, publicly display, digitally perform, make, have made, sell, offer for sale and import such Ideas in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, without compensation and without an obligation to report to the provider of the Ideas, and waive all moral rights (including any rights to attribution) that you may have in such Ideas. You further agree that we and our designees shall exclusively own all documents, works and other materials that incorporate all or part of any Idea(s). If you do submit or post Ideas, you acknowledge and agree that other persons, including IronPrime employees and contractors along with others who have or will make Ideas, may have submitted or may submit in the future Ideas that are similar to the Ideas submitted by you. You acknowledge and agree that you will not receive any compensation because of IronPrime use of other similar Ideas. You agree that no confidential or fiduciary relationship is established between you and IronPrime as a result of your submission of the Idea. IronPrime has no obligation to use or distribute your Ideas. You also acknowledge and agree that, with respect to any portion of any of your Ideas that are not protectable, submission of the Ideas shall not be deemed to place IronPrime in any different position than members of the general public.



12. Termination.

These Terms of Service shall remain effective until terminated in accordance with its terms. Either you or IronPrime may terminate these Terms of Service immediately upon notice to the other party. In addition, we reserve the right to immediately terminate these Terms of Service, and/or your access to and use of the Site, or any portion thereof, at any time and for any reason, with or without cause. Upon termination of these Terms of Service by either party, your right to use the Services shall immediately cease, and you shall destroy all copies of any Content that you have obtained from IronPrime, whether made under the terms of these Terms of Service or otherwise. The following sections of these Terms of Service shall survive the termination of these Terms of Service: 2, 3, 6, 7, 8, 9, 12, 13, 14, 15, 18 17 and 18.



13. Disclaimers.

13.1 As Is Basis. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW: (A) WEBSITES AND APPLICATIONS ARE PROVIDED ON A STRICTLY “AS IS” BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED; AND (B) IRONPRIME AND ITS AFFILIATES, AGENTS, SERVICE PROVIDERS, EMPLOYEES, OFFICERS, DIRECTORS, CONSULTANTS, REPRESENTATIVES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE “REPRESENTATIVES”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, ACCURACY, COMPLETENESS, MERCHANTABILITY, QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE, ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE, AND ANY WARRANTIES THAT WEBSITES AND APPLICATIONS ARE CURRENT AND/OR UP-TO-DATE. IRONPRIME AND THE REPRESENTATIVES DO NOT WARRANT THAT THE WEBSITES AND APPLICATIONS, NOR YOUR USE OF THE WEBSITES AND APPLICATIONS, WILL BE COMPLETE, ACCURATE, CURRENT, RELIABLE, UNINTERRUPTED, ERROR-FREE OR SECURE, NOR THAT DEFECTS WILL BE CORRECTED, NOR THAT THE WEBSITES AND APPLICATIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR OBTAINING AND MAINTAINING ALL TELEPHONE, COMPUTER HARDWARE AND OTHER EQUIPMENT NEEDED TO ACCESS AND USE THE WEBSITES AND APPLICATIONS, AND ALL CHARGES RELATED THERETO. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE WEBSITES AND APPLICATIONS AND YOUR RELIANCE THEREON. NO OPINION, ADVICE OR STATEMENT OF IRONPRIME OR ANY OF REPRESENTATIVES, WHETHER MADE ON OR IN CONNECTION WITH THE WEBSITES AND APPLICATIONS SHALL CREATE ANY WARRANTY.

13.2 No Implied Warranties. Some states do not allow the disclaimer of implied warranties of merchantability and fitness for a particular purpose, so the above disclaimers or exclusions may not apply to you. In the event that applicable law imposes implied warranties on websites and applications, notwithstanding the foregoing, such implied warranties shall not have a duration greater than one year from the relevant purchase or access date; shall terminate automatically at the end of such period; and shall be disclaimed and excluded to the fullest extent permitted by law. You may also have other rights under applicable law which vary from state to state.

13.3 User Identity. EXCEPT IN COMPLIANCE WITH APPLICABLE STATE AND FEDERAL LAWS, IRONPRIME AND THE REPRESENTATIVES ARE UNDER NO OBLIGATION TO VERIFY THE IDENTITY OF USERS OF ITS WEBSITES AND APPLICATIONS. IRONPRIME AND THE REPRESENTATIVES DO NOT CONTROL THE MATERIALS POSTED OR SUBMITTED TO WEBSITES OR APPLICATIONS BY PERSONS OTHER THAN THEMSELVES AND DO NOT MONITOR, SCREEN, OR EDIT THOSE MATERIALS FOR COMPLIANCE WITH APPLICABLE LAWS OR THESE TERMS OF SERVICE. YOU MAY FIND SOME OF THE MATERIALS POSTED BY OTHER USERS TO BE OFFENSIVE, HARMFUL, INACCURATE OR DECEPTIVE. YOU SHOULD USE CAUTION AND COMMON SENSE WHEN USING WEBSITES AND APPLICATIONS.

13.4 Risk of Commercial Transaction. THROUGH YOUR USE OF THE WEBSITES AND APPLICATIONS, YOU MAY HAVE THE OPPORTUNITY TO ENGAGE IN COMMERCIAL TRANSACTIONS WITH THIRD PARTIES. ALL SUCH TRANSACTIONS ARE AT YOUR OWN RISK. IRONPRIME AND ITS REPRESENTATIVES ARE NOT PARTIES TO ANY SUCH TRANSACTIONS AND DISCLAIM ANY AND ALL LIABILITY REGARDING ALL SUCH TRANSACTIONS.

13.5 Competition Animals. IRONPRIME AND ITS REPRESENTATIVES EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES IN REGARD TO THE SUITABILITY OR USE OF ANY PRODUCT FOR ANIMALS INVOLVED IN COMPETITION, INCLUDING AUTHORIZATION OR APPROVAL BY THE GOVERNING BODY FOR THE SPORT OR COMPETITION IN WHICH YOUR ANIMAL IS INVOLVED. IRONPRIME LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE ARISING OUT OF OR RELATING IN ANY MANNER TO THE USE OF ANY PRODUCT FOR AN ANIMAL ENGAGED IN ANY COMPETITION SHALL BE THE TOTAL AMOUNT PAID BY YOU FOR THE PRODUCT.



14. Limitation of Liability.

NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY OF ANY KIND, NEITHER IRONPRIME NOR ANY OF ITS REPRESENTATIVES ARE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES OR LIABILITIES UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY MANNER TO THE CONTENT, SERVICES AND/OR ANY LINKED WEBSITE OR APPLICATION, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES OR LIABILITIES. YOUR SOLE REMEDY WITH RESPECT TO WEBSITES AND APPLICATIONS AND/OR ANY THIRD PARTY SITE IS TO STOP USING THE IRONPRIME WEBSITES AND APPLICATIONS OR THE APPLICABLE THIRD PARTY SITE, AS APPLICABLE. IRONPRIME LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE ARISING OUT OF OR RELATING IN ANY MANNER TO THE WEBSITES AND APPLICATIONS SHALL BE THE TOTAL AMOUNT PAID BY YOU FOR USE OF THE WEBSITES AND APPLICATIONS. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you and in such case in no event shall NO EVENT SHALL IRONPRIME TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED ONE HUNDRED DOLLARS ($100).



15. Indemnification.

You agree to fully indemnify, defend and hold IronPrime and its Representatives from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees) and other expenses that arise directly or indirectly out of or from (a) your breach of these Terms of Service, (b) any allegation that any Ideas or other materials you submit to us or transmit to a IronPrime website or application infringe or otherwise violate the copyright, patent, trademark, trade secret or other intellectual property or other rights of any third party, and/or (c) your activities in connection with the Site.



16. Jurisdiction.

IronPrime websites and applications are administered by IronPrime from its offices in Miami, U.S.A. and other locations within the United States. IronPrime makes no representation that the Site is appropriate or available for use outside the United States, and access to the Site from jurisdictions in which the contents of the Site are illegal is prohibited. You may not use, export or re-export the Site or any copy or adaptation thereof, in violation of any applicable laws or regulations, including without limitation U.S. export laws and regulations. If you choose to access this Site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms of Service shall be governed by the laws of the State of Maine without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and IronPrime agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Portland, Maine. EACH OF THE PARTIES HEREBY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION (INCLUDING BUT NOT LIMITED TO ANY CLAIMS, COUNTERCLAIMS, CROSS- CLAIMS, OR THIRD PARTY CLAIMS) ARISING OUT OF, UNDER OR IN CONNECTION WITH THESE TERMS OF SERVICE. FURTHER, EACH PARTY HERETO CERTIFIES THAT NO REPRESENTATIVE OR AGENT OF EITHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH PARTY WOULD NOT IN THE EVENT OF SUCH LITIGATION, SEEK TO ENFORCE THIS WAIVER OF RIGHT TO JURY TRIAL PROVISION. EACH OF THE PARTIES ACKNOWLEDGES THAT THIS SECTION IS A MATERIAL INDUCEMENT FOR THE OTHER PARTY ENTERING INTO these Terms of Service. The failure of IronPrime to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Service remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or these Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of these Terms of Service and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Service to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Site may also provide notices to you of changes to these Terms of Service or other matters by displaying notices or links to notices generally on the Site. You hereby acknowledge that you have carefully read all of the terms and conditions of the IronPrime Privacy Policy and agree to all such terms and conditions. IronPrime may be contacted in writing at IronPrime 1504 N Main St Andrews, Texas(TX), 79714, United States, or by telephone at (432) 523-3877.



17. Arbitration.

At our or your election, all disputes, claims, or controversies arising out of or relating to these Terms of Service and/or the Site that are not resolved by mutual agreement may be resolved by binding arbitration to be conducted before J.A.M.S. or its successor. IronPrime shall advance the costs of such binding arbitration, but you agree that should we prevail in the arbitration, IronPrime is entitled to reimbursement of all costs. Unless otherwise agreed by the parties, arbitration will be held in Miami, before a single arbitrator mutually agreed upon by the parties, or if the parties cannot mutually agree, a single arbitrator appointed by J.A.M.S. and will be conducted in accordance with the rules and regulations promulgated by J.A.M.S. unless specifically modified in these Terms of Service. The arbitration must commence within forty-five (45) days of the date on which a written demand for arbitration is filed by either party. The arbitrator will have the power to order the production of documents by each party and any third-party witnesses. In addition, each party may take up to three (3) depositions as of right, and the arbitrator will not have the power to order the answering of interrogatories or the responses to requests for admission or the inspection of premises. In connection with any arbitration, each party must provide to the other, no later than ten (10) business days before the date of the arbitration, the identity of all persons that may testify at the arbitration, a copy of all documents that may be introduced at the arbitration or considered or used by a party’s witness or expert, and a summary of the expert’s opinions and the basis for said opinions. The arbitrator’s decision and award shall be made and delivered within sixty (60) days of the conclusion of the arbitration and within six (6) months of the selection of the arbitrator. The arbitrator will not have the power to award damages in excess of the limitation on actual compensatory damages set forth in these Terms of Service and may not multiply actual damages or award punitive damages or any other damages that are specifically excluded under these Terms of Service, and each party hereby irrevocably waives any claim to such damages. The parties covenant and agree that they will participate in the arbitration in good faith. The arbitrator may, in his or her discretion, assess costs and expenses (including the reasonable legal fees and expenses of the prevailing part) against any party to a proceeding. Any party refusing to comply with an order of the arbitrators will be liable for costs and expenses, including attorneys’ fees, incurred by the other party in enforcing the award. Notwithstanding the foregoing, in the case of temporary or preliminary injunctive relief, any party may proceed in court without prior arbitration for the purpose of avoiding immediate and irreparable harm. The provisions of this arbitration section will be enforceable in any court of competent jurisdiction.



18. SMS.

By signing up for text message alerts, you give consent to receive text messages from IronPrime to your mobile device through an automatic telephone dialing system, subject to the following terms and conditions. When you are opt-in to Subscription Reminders and Marketing Texts, we will send you a Short Message Service (SMS) message (often known as text message) to confirm your signup. You may receive up to 4 messages per month, depending on account activity. You may opt in by checking the consent box at checkout. You may opt-out at any time by calling us at +17866992035. If you want to join again, just sign up as you did initially. If you need assistance with the SMS program, call us at +17866992035. Participating carriers: T-Mobile, AT&T, Verizon, Sprint, Cricket, U.S. Cellular, Boost, MetroPCS, Virgin Mobile, and others. This list may change at any time without notice. IronPrime does not charge you when we send text messages, but message & data rates may apply. For questions about your text plan or your data plan, contact your wireless provider. IronPrime is not liable for delayed or undelivered messages. Consent to these terms is not a condition of purchase.



19. Entire Agreement.

These Terms of Service constitute the entire agreement between you and IronPrime and govern your use of the Site, superseding any prior agreements between you and IronPrime with respect to the websites and applications.



20. Severability.

If any provision of these Terms of Service is for any reason deemed invalid, unlawful, void, or unenforceable by a court or arbitrator of competent jurisdiction, then that provision will be deemed severable from these Terms of Service, and the invalidity of the provision will not affect the validity or enforceability of the remainder of these Terms of Service (which will remain in full force and effect).



21. Copyright Infringement Claims.

If you believe that your work has been copied in a manner or type that constitutes infringement of your copyright, please submit a complaint to the following address: PIronPrime 1504 N Main St Andrews, Texas(TX), 79714, United States. Your claim should include ALL of the following information:

  • A description of the copyrighted work you believe has been infringed upon;
  • A description of where the material that you claim is infringing is located on this Site;
  • Your email address, phone number, and physical address;
  • A statement by you that you have a good-faith belief that the alleged use on this Site is not authorized by the copyright owner, an agent for the copyright owner, or under the copyright laws of the United States;
  • A statement by you, made under the penalty of perjury, that the information in your notice is accurate;
  • A statement by you, made under the penalty of perjury, that you are the copyright owner, or are authorized to act on the copyright owner’s behalf; and
  • A physical signature of the copyright owner or person authorized to act on behalf of the copyright owner.



22. How to contact us with questions

If you have any questions about these Terms of Service, please contact us.

IronPrime


Ecom Prime LLP

1st floor 4 Staple INN

London

England WC1V 7QH


(432) 523-3877



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RETURN POLICY

Exchanges & Returns for Individuals

IronPrime offers free returns and exchanges within 30 days of purchase to ensure that individuals obtain the correct product in good condition. Only products that have not been worn past the fitting stage, have not been customized and are in their original packaging will be accepted. Contact us weekdays from 9:00 a.m. to 5:00 p.m. EST, except on holidays, at (432) 523-3877.

For Defective Exchanges or Returns:

  • If you have an issue with product workmanship within 30 days, please contact us immediately at (432) 523-3877.We will provide you with an RMA authorization number. Defective exchanges or returns must be received by IronPrime within 15 business days of the RMA authorization number issuance. No defective exchanges or returns will be accepted without an RMA authorization number.

Exchange and refunds on returns will be issued within two business days of IronPrime receiving the original product under the conditions stated above. Replacement shipping is provided free via DHL or Hermes. If you require expedited shipping, it must be paid in full in advance of shipment.

These policies do not apply to international orders. Please contact BioPatch for information.

Please make sure you follow the above policies for prompt resolution. If these policies are not met, IronPrime may refuse your shipment; you will be notified, and the product may be returned to you at your expense.



Warranty

IronPrime wants you to be satisfied with your purchase from us. All patches are guaranteed against any defect in materials or workmanship for 30 days from the date of purchase, unless altered or laundered incorrectly (see product insert for instructions).



Right of return

For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you.


Once your return has been received and verified, we will send you an email to notify you that we have received your return. We will also notify you of the approval or rejection of your refund. If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a specified time period.


Refunds with PayPal and Klarna can take 1 business day and 4-7 business days for credit/debit card payments.


Late or missing refunds (if applicable).


If you have not yet received a refund, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. Then contact your bank. There is often processing time before a refund is posted.



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SHIPPING POLICY

This Shipping policy is applicable for the orders from the Germany.

The Purpose of this shipping is to be completely informed you about the shipping

policy. When You Place an order at our store, it means that You are agreeing to the

guideline contained here in.


A. SHIPPING COST


   Free Shipping


B. ORDER PROCESSING TIME= (TRANSIT + HANDLING + ORDER CUT OFF TIME)


Handling time: 1-2 Days


Transit Time: 3-4 Days


Order Cut-off Time: 5:00 PM


C. ORDER TRACKING 

When we will start your transfer, you will get a tracking number with your order

with which you can learn about your order post position until you get your order

hands.


D.  WRONG ADDRADDRESS OR CHANGE OF ADDRESS 


⬤ Wrong Address

If you have given us wrong address and if you are not there then the product will be reserved in our store again. For providing wrong Address You Have to Bear the full Shipping Cost.


⬤ Change of Addressee

when your order transition will be started We cannot change the delivery address. If you need to change the place to deliver your order, please contact us at (432) 523-3877.



E. PARCELLS DAMAGED IN TRANSIT 


If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps.




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